*Care plan is available for domestic US customers only*
You must purchase the care plan at the time you purchase your jewelry item. One plan per item.
- Replacement of lost or damaged stones (accent or center stones) due to normal wear and tear
- Ring re-sizing (subject to 60 day wait period beginning on Your Plan purchase date)
- Resetting of gemstones or diamonds
- Bent, broken or worn prongs or bezel
- Thinning or cracked ring shanks
- Gouges or discoloration
- Refinishing and polishing; rhodium plating white gold, chain soldering
- Ring soldering to another ring
- Broken clasps, bracelets or chains
- Shipping (both ways) for covered services
*Please note this is not an insurance policy that covers complete loss, theft, or intentional damage. You can obtain a quote for insurance here.
**Cancellations within 60 days will receive a full refund.