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Make Your Dreams a Reality
Custom Designs

FREQUENTLY ASKED QUESTIONS

We do not sell individual loose stones to customers. Learn more about out custom order process below.

TELL US YOUR IDEAS

Once you reach out to us with your custom order specifications, we will work with you to go over all the details of the piece. Please email us at info@pointnopointstudio.com along with any additional ideas, styles, gold type, and budget. If you have found a stone in our loose stone inventory please let us know what caught your eye!

 

PRICE QUOTES

We will be able to provide pricing once we have the details of the setting (engagement ring style), gold type, and exact stone choice. *Depending on the complexity of the design and if it is a completely new style, we may need you to purchase a CAD design deposit in order to do a mock up of the piece to make sure we are on the same page, as well as to finalize your price estimate. If you move forward with the piece, the CAD deposit is credited toward the final price.

HOW DO I ORDER?

After landing on a design, if you decide that you want to go ahead and order the custom piece we have discussed, we will create a custom link for you that will include a written spec outline of the piece to be created and will be for the full price of the piece. The listing must be purchased within 24 hours.

HOW DO I PAY?

We will start working on the piece for you once you have made the full payment for the custom listing. Your payment also reserves the loose stone so that no other customers can purchase it. We do not accept deposits and/or reserve any stones without payment. We accept credit & debit cards, PayPal, PayPal Echeck, and Apple Pay.

TIMELINE

Once you have made your payment, it will take us 4-6 weeks (on average) to make a custom piece depending on the difficulty of the piece. Please contact us to begin the process.


115 products